This Privacy Policy provides a transparent framework for how information is managed between Scoree888 and its members. By using Scoree888, you agree to this policy.
Introduction
Scoree888 is a trusted online Sports Betting platform serving millions of users across Bangladesh. We understand how valuable your personal data is, which is why this Privacy Policy sets out clearly and transparently what information we collect, why we collect it, and how we keep it secure.
This Privacy Policy applies to the Scoree888 website, mobile app, and all associated services. By using the platform, you are considered to have agreed to this policy. If you have any questions, feel free to reach out to our support team at any time.
What Information We Collect
Scoree888 collects the following types of information to provide its services:
| Data type | Example | Mandatory? |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | Mobile banking number, transaction history | Yes |
| Technical Information | IP address, device type, browser information | Automatic |
| Usage Information | Betting history, preferred sports, login times | Automatic |
| Communication Records | Support chat, email correspondence | Where applicable |
Scoree888 only collects information that is necessary to provide our services and maintain security. We do not collect data beyond what is needed.
How We Collect Your Information
Scoree888 collects information in several ways:
Collected Directly
- When filling out the registration form
- When submitting documents for identity verification
- When making a deposit or withdrawal
- When contacting the support team
- When participating in surveys or promotions
Automatically collected
- Through cookies and tracking technologies while browsing the platform
- Device information collected automatically while using the mobile app
- Session information at login and logout
- Transaction details while placing bets
How We Use Your Information
Scoree888 uses your information only for specific purposes. Full details are provided below:
- Account Management: To verify registration, login, and overall account security.
- Identity Verification: To complete the KYC (Know Your Customer) process and prevent fraud.
- Payment processing: To process deposits and withdrawals securely.
- Improving Our Services: To analyze how you use the platform and make it better.
- Contact: To send you important updates, bonus offers, and support messages.
- Legal obligations: To meet regulatory requirements and prevent money laundering.
- Responsible Gaming: To detect unusual betting patterns and provide support to members.
We do not sell or rent your personal data to third parties for advertising. That is our commitment.
Data Sharing Policy
Scoree888 does not generally share your information with third parties. However, limited sharing may occur in the following circumstances:
- Payment providers: To process transactions through payment gateways such as bKash, Nagad, and Rocket.
- Legal Authorities: When required by a court order or a lawful request from law enforcement authorities.
- Security Verification: With organizations assisting in fraud or money laundering investigations.
- Technology Partners: With technology providers that support platform operations, all of whom are bound by strict confidentiality agreements.
Whenever data is shared with a third party, we ensure they follow the same privacy standards and keep your data protected.
Cookie Policy
Scoree888 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
Types of Cookies We Use
- Essential Cookies: To maintain login sessions and keep core platform functions running. Disabling these may cause the platform to not work properly.
- Performance Cookies: To analyze which sections of the platform are used most.
- Functionality Cookies: To remember your preferences, such as language settings.
- Marketing Cookies: To show you relevant offers. You can opt out of these at any time.
You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling certain cookies may affect how the platform functions.
Data Security Measures
Scoree888 uses multi-layered security measures to keep your information safe:
- SSL/TLS Encryption: All data transmissions are encrypted.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Firewall protection: Advanced firewalls to prevent unauthorized access.
- Regular security audits: Regular penetration testing conducted by external security experts.
- Staff Training: All staff members are trained on data protection practices.
- Data backup: Encrypted backups are performed on a regular basis.
In the event of a data security breach, Scoree888 will notify affected members within 72 hours and take prompt corrective action.
Data Retention Period
Scoree888 does not retain your data indefinitely. Different types of information are kept for different periods:
- Account Information: For the duration your account is active and up to 5 years after closure.
- Transaction Details: 7 years after the last transaction, as required by law.
- Support conversations: Up to 2 years after the conversation ends.
- Logs & Technical Data: Up to 90 days.
- Marketing Preferences: Updated immediately upon opt-out.
After the retention period, data is securely deleted or anonymized.
Your Rights
You have a number of important rights regarding your personal data:
Right to access
You can request to know what personal information we hold about you.
Right to Correction
You can request corrections to any information that is inaccurate or out of date.
Right to Erasure
You may request deletion of your data under certain circumstances.
Right to Restrict Processing
You may request that we limit how we process your data in certain cases.
Right to Portability
You can export your data in a standard, portable format.
Right to Object
You may object to marketing communications or certain types of data processing.
To exercise these rights support@scoree888.bet. We will respond within 30 days.
Children's Privacy
Scoree888 does not collect data from anyone under the age of 18. Our services are strictly for adults.
If we are notified that a minor has registered an account, that account and all associated data will be deleted immediately.
It is your responsibility to ensure that no child or minor can access Scoree888 using your device.
Changes to the Privacy Policy
Scoree888 reserves the right to update this Privacy Policy. When changes are made:
- Notice will be provided via your registered email or through the platform.
- You will be notified at least 7 days before any significant changes take effect.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- Contact support if you need an archived copy of a previous version of this policy.
Contact Us
Contact us for any questions, complaints, or requests related to this Privacy Policy:
Email: support@scoree888.bet
Response Time:
Typically within 24 hours; up to 30 days for complex matters.